We provide software development service to our customer with emphasis on continuous improvement, pro-active approach, timely response and accuracy with a goal of achieving total customer satisfaction. Quality of service, continuous improvement and customer satisfaction are the responsibility of every individual employee. We give most priority to our customer’s feedback.
GETCO Digital has a process driven architecture for software development and customization. Our processes, policy and guidelines involved in all the product/service development and the related activities pertaining to of customized software development and maintenance.
Processes are relatively static whereas the process heads are dynamic. The major quality management system processes of GETCO Digital are:
- Project Management Process
- Configuration Management Process
- Customer Engagement Process
- Quality Assurance Process
- Quality Audit Process
- Review and Testing Process
- Document Control Process
- Software Life Cycle Process for Software Development
- Software Life Cycle Process for Software Maintenance
- Software Life Cycle Process for Web Development and Maintenance
- System Support Process
- Training Process
This list excludes other standards in use in the company e.g. software related documentation standard, company coding standard , quality assurance and testing standard, software implementation standard and post implementation support standard which are applicable to the various service delivery processes.
We follow the standard software development lifecycle clearly and after each and every phase, the project has an output to confirm the phase requirement.
We practice standard software development methodology (Lean, Agile), software engineering methodology (Scrum), documentation process (CMMI, ISO) and Project Management (PMBOK).